Introduction

To provide Desktop/PC technical support for internal customers at Head Office/Provinces/Branches.        

Responsibilities: 

• Assemble and install desktops and related peripherals (printers, scanners, etc) according to established guidelines;
• Install, troubleshoot and maintain Windows, Mac, MS Office, Email Clients, Internet, Network cable and other core and productivity software (S/W) helping end-users do their job more efficiently;
• Keep Desktops up to date with patches, virus updates, and security fixes, take backups and execute scheduled and ad-hoc maintenance activities ensuring conformance with maintenance schedules and mandates as well as with internal time-plans;
• Configure and administer desktops and laptops to ensure that interconnect seamlessly with file, email, application servers and services, troubleshooting and resolving related problems;
• Maintain and support the Local Area Network (LAN) escalating and resolving any issues with the assistance of the Network Unit;
• Network Cable management, able to run network cable in/out building;
• Be able to travel to distant branches at provinces in case urgent request that need to be onsite;
• Maintain a complete hardware (H/W) and S/W inventory updating related tracking databases;
• Train end users on basic use of hardware and software helping them use their Desktops/Laptops productively.

Requirements: 

• Degree in Computer Science or related field;
• Fresh graduated is recommended to apply;
• 1-2 years’ professional experience in supporting Windows Desktop Platform is a plus;
• Microsoft Applications such as MS Office, IE and antivirus S/W;
• Hardware, software installation, repairing troubleshooting/resolving software and operating system issues;
• Windows Administration;
• Basic Networks Administration;
• Good communication both Khmer and English.

Apply for this job: 

For more information, please contact our recruitment team:

• Tel: +855 (0) 12 632 150 / +855 (0) 12 992 132 / +855 (0) 92 333 020/ +855 (0) 70 70 01 23
• Email: [email protected]