Client Protection Standards

Client Protection Standards

The 8 client Protection Standards as professional and responsible financial institution, Amret is very committed to comply with client protection standard as follow:

The 8 Client Protection Standards

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APPROPRIATE PRODUCT DESIGN AND DELIVERY

We want to help you choose the product or service that best fits your needs

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PREVENTION OF OVER-INDEBTEDNESS

We want to ensure that the loan offered is within your repayment capacity

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TRANSPARENCY

We aim to communicate clearly and sufficiently so that you can make an informed decision

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RESPONSIBLE PRICING

We aim to set prices that are affordable and fair for our clients

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FAIR AND RESPECTFUL TREATMENT OF CLIENT

We ensure that our staff treat you fairly and ethically

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PRIVACY OF CLIENT DATA

We commit to keeping your personal information secure and confidential

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MECHANISMS FOR COMPLAINT RESOLUTION

We are always waiting for your feedback-any suggestions or concerns to improve our products, services and staff's behavior

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HR AND GOVERNANCE

We ensure that our staff are professionally trained and that implementation of client protection is monitored systematically

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